So I hope that answers it! If you are interested in seeing exactly how mail is delivered with the Mail Boss security locking mailbox, please see this post on the incoming mail slot, or this animation we have just developed! And as always, please feel free to send us questions via the Contact Us form or through the Blog Comment thread. ![]() “ EpochDesignLLC (3 hours ago): The mailman DOES NOT NEED A KEY to deliver your mail, there is a incoming mail slot that opens without a key and allows the mail man to drop your mail down into the storage compartment, which cannot be accessed without a key.” So I aimed to clarify this point with my response: To my knowledge, the United States Postal Service regulations specifically stipulate that the postal carrier WILL NOT carry a key to curbside mailboxes. In fact, I have never heard of such a system. While I’m sure MyMultimedia was simply trying to be helpful, his/her response was inaccurate. If it didn’t have that circle if it locks, it wouldn’t be postmaster general approved!” The mailmans key has that circle, which works on all boxes. “ MyMultimedia (4 weeks ago) YES! In the middle of every locking mailbox, the keyhole has a circle that doesn’t belong on the mailbox owners key. ![]() “ obeseotters (1 month ago): ok so how does the mailman open it? does he have a key that works on all boxes?” But I now realize that for many people, the concept of a locking mailbox is quite novel, so I will take a few minutes to answer a question we are commonly asked: “Will my mail carrier need a key to deliver my mail to my new locking mailbox?” Living and breathing MailBoss mailboxes, I often take for granted that the average person will understand exactly how they work. I was thrilled to see that at the time of this posting we have over 30,000 views! Perusing the comment thread, I can see that there is a great deal of confusion about how your mail is delivered with a locking mailbox in general and the Mail Boss security mailbox specifically. The keys can open up the postal service’s signature blue collection boxes, the mailbox panels at apartment and condo buildings, as well as gaining access to some gated communities and buildings. US Postal Inspector John Wiegand told KIRO Newsradio his office is actively investigating these mail thefts, which he said is on the rise, but when asked about what steps the inspection service is taking, he could not comment.I was just looking at our Mail Boss locking security mailbox video on YouTube. How do USPS master keys work The master key, also known as an arrow key, is specific to a mail carrier’s route and a geographical area. While Columbia City community members were told in May delivery was temporarily suspended to the 98118 zip code while that master key was lost, mail-in Marysville has continued to be delivered but with reportedly few solutions communicated from the post office. Other impacted residents across the region have expressed similar concerns about the ongoing status of their mail. ![]() KIRO Newsradio asked postal inspectors about the status of their mail and is awaiting details. “My understanding is, from talking to, is that it is going to be a while until this gets fixed because there is only one person that does these repairs to the boxes,” McCarthy said. Nearly two weeks later, the mailbox is still broken, unable to securely store parcels for dozens of residents. In Marysville, residents told KIRO Newsradio they received little correspondence from the post office about what happened, but one had noticed one of the “key grabbers” the investigators were reportedly using to capture the stolen master keys, which the city said have been replicated with a 3D printer. ![]() It remains unknown how many homes have been impacted there – or in South Seattle, where federal officials are charging a man with using a stolen master key last May to break into multiple apartment complexes and other boxes. Marysville police said that the thieves are using them to target collection boxes and group mailboxes that serve multiple homes. Postal inspectors haven’t disclosed how thieves in Marysville allegedly got ahold of a master key there. Master keys have also been stolen before, but little information was previously given from the postal services inspection service about how it happened. More from Sam Campbell: Thousands of Marysville mailboxes jeopardized due to stolen postal service master key
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